SLN QuantumSLN Quantum

Premium Support

We help you get installed, licensed, and running smoothly on NinjaTrader 8 — plus we troubleshoot common platform issues so you can stay focused on trading.

NinjaTrader 8
Typical response: same day (Mon–Fri)

What we can help with

  • Install & import (NT8 add-ons / indicators / strategies)
  • Licensing (machine IDs, seat issues, entitlement checks)
  • Platform troubleshooting (compile errors, missing assemblies, NT8 updates)
  • Data & connectivity (feeds, common connection problems, session templates)
  • Best-practice setup (Windows/VPS stability tips, performance basics)
Note: We don’t provide trading advice. Support is focused on software + platform reliability.

Before you submit

  • Your product name (or product slug)
  • NinjaTrader version (Help → About)
  • Screenshot of the error / Log tab
  • If license-related: your Machine ID

Contact Support

Fill the form and we’ll reply by email.

For licensing issues, please include your Machine ID.
Support hours: Mon–Fri
Response target: same day
Email: support@slnquantum.com